Refund & Cancellation Policy

Last updated: July 2026

Thank you for choosing Fasciamax Shatvayu Pvt Ltd.

1. Cancellation Policy

Users can cancel their mobile app subscription or digital program access at any time through their account settings or by getting in touch with our team via email.

2. Refund Policy

We want you to be completely satisfied with our protocols and clinical innovations. If you are unsatisfied with an in-app purchase, digital report, or assessment access, you are eligible to request a full refund within 7 days of the initial purchase date by emailing support@shatvayu.com.

3. Processing Refunds

Approved refund requests are processed within 5-7 business days and will be credited back automatically through the original payment method (via Razorpay).

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